Terms and Conditions

1. General

Owner and Administrator:
ComeNorth
V-tal: 647217
Giljavegur 42
FO-360 Sandavágur
Faroe Islands


rentacar@comenorth.com
+298 282 583

2. Contract terms and disclosure obligations

This page contains terms and conditions in full. When you book a car through comenorth.fo, you accept these terms and conditions.

3. Transaction

ComeNorth uses NETS for all financial transactions on comenorth.fo. When you pay for your booking online, you must provide the card number, the card's expiration date and the card's security code. Your card data is encrypted.

4. Payment

You can pay for your booking at the time of booking. At the time of booking on Come North, you may pay with the credit cards displayed below. All payments are in DKK unless otherwise specified. 

5. Deposit

When you go through with the reservation a deposit will be reserved on your credit card (along with the total price of rental and additional products). The deposit is DKK 1.500. The deposit gives us the possibility to subtract the fee for any additional subsea tunnel trips, a car returned without a full tank, parking tickets, damages and the likes from it, should it be necessary.

6. Insurance

Super collision damage waivers (SCDW), which limits own liability to DKK 1.500, are always included in the price.

7. Confirmation and Receipt

Reservation is not valid until you have received a confirmation email. The confirmation e-mail is your receipt. All prices are in Danish kroner (DKK) and Faroese sales tax (MVG) is included.

8. Personal information

The billing information you provide will be stored by Come North for 5 years for accounting purposes whereafter the information will be deleted. The information will not be sold to third parties.

9. Cancellation Policy and Refunds

Cancellations must be done at least 3 days prior to the start of the rental period. Failure to cancel before the deadline will result in a subtraction of the price of two days rental from your credit card.

10. Choice of Law

This Agreement shall be governed and construed in accordance with the laws of the Faroe Islands.

11. Useful Information

Pick Up and Drop Off Location

The car may be picked up and dropped off at either Vágar Airport, or in Tórshavn (upon agreement).

Driver

Drivers must be at least 21 years of age. Driver and any additional driver(s) must have been in possession of a valid driving licence for at least two years prior to car rental period. Drivers' full names and driving licences numbers must be provided in the reservation.

Extra Drivers

Extra drivers are included in the price.

Mileage

Free mileage is included in the price.

Subsea Tunnel Toll Fee

In the Faroe Islands, we have three subsea tunnels (Vágatunnilin, Norðoyatunnilin and Eysturoyartunnilin). The toll fee for the first two is DKK 100 (return trip), while the fee is DKK 250 to drive through the new Eysturoyartunnil (return trip). These fees must be paid directly to us and not at the gas stations!

We also offer a tunnel pass (four or seven days), which include unlimited passing through Vágatunnilin and Norðyatunnilin as well as two single trips (or one return trip) through Eysturoyartunnilin.

Additional subsea tunnel trips, that were not paid for during the reservation process or trips made after the days included in the tunnel pass, will be subtracted from the deposit.

If you wish to get an offer for a tunnel pass lasting longer than seven days, please contact rentacar@comenorth.fo or by phone +298 282 583, and together we can find a solution.

Fuel

All cars are supplied with a full tank and should be returned with a full tank. If the car is not delivered with a full tank, we will charge the fee for fuel from the deposit as well as a fee of DKK 250 for filling the tank for you.

Child Seats

Child seats are free and may be placed in the car subject to availability.

Smoking

Smoking inside the cars is strictly forbidden. An amount of DKK 1000 will be subtracted from the deposit should we notice the car has been smoked in during the rental period.

Cleaning

We expect that you treat our cars well, as if it were your own. If the car is excessively dirty upon delivery, cleaning charges may incur.

Late Return

In the case of late return an additional charge may incur, unless you call us beforehand to let us know that you will be delayed. You are welcome to call us to ask if it is possible for you to have the car longer than stated in the agreement and we will try our best to accommodate your requests subject to availability.

Cars

All our cars are new models. An overview of our cars can be found here.

 

Terms and Conditions were last reviewed on March 15th, 2021.