Frequently Asked Questions

What Are The Prices When You Rent A Car?

The prices vary from car to car and from season to season. You may find the types and the prices for the year 2022/2023 by following this link.

Our Prices For Rental Cars

Our prices are determined by each day started.

If you pick up the car after 5PM local time, you do not pay for the remainder of the first day. Likewise, if you drop off the car before 9AM local time, you do not pay for the remainder of the last day.

What Is Included In The Price?

Unlimited mileage, free delivery, free extra drivers and, if desired, free child seat as well as a SCDW insurance (which limits own liability from DKK 9.500 to DKK 1.000) are always included in the price.

Are There Any Additional Costs?

When you make the reservation, a deposit will be reserved on your payment card. The deposit is DKK 1.000. The deposit allows us to charge for potential extra tunnel trips, a car returned without a full tank, parking fines, damages, and similar, if necessary. The deposit will be promptly refunded upon the completion of the car rental.

That’s it. No hidden costs and no nonsense.

Tunnel toll fees in the Faroe Islands

In the Faroe Islands, we have 3 subsea tunnels:

  • Vágatunnilin – DKK 100 (round trip)
  • Norðoyatunnilin – DKK 100 (round trip)
  • Eysturoyartunnilin – DKK 450 (round trip)

Please note that these fees must be paid directly to us and not at the gas stations.

Alternatively, you can purchase a tunnel pass:

  • 4-day tunnel pass – DKK 400
  • 7-day tunnel pass – DKK 500

With the tunnel pass, you get unlimited trips through Vágatunnilin and Norðoyatunnilin, while the tunnel pass is valid for a maximum of a one-way trip through Eysturoyartunnilin.

The price of DKK 400 is valid for rental periods of up to 4 days, while the price of DKK 500 for a 7-day tunnel pass is valid for rental periods between 5-7 days. For days beyond the 7 days, additional days can be purchased for DKK 50 per day. Extra trips that are not paid for during the reservation and trips taken after the 4/7 days can be deducted from the deposit.

Where Can I Pick Up And Drop Off The Car?

The car is to be picked up and dropped off at Vágar Airport. Please contact us for inqueries about other locations, we may be able to meet your wishes (upon agreement).

Where Can I Find The Car At The Airport?

The point to pick up and drop off the car at Vágar Airport is by the end of row C or D at P4.

How Do I Know Which Car To Look For?

You will receive an email containing information about your reservation when you make the reservation and another one with information on the car assigned to you approximately 48 hours prior to the rental period.

If you have not received the e-mail after making the reservation, it is likely that you will not receive the second e-mail either. It is therefore important that you check your junk/spam folder.

If you have not received an e-mail, please get in touch with us by e-mail at rentacar@comenorth.fo or by phone +298 282 583 as soon as possible. The information you receive in the second e-mail will include the type of car, colour and licence plate number. You will also get instructions on how to retrieve the key to the car.

How And When Do I Pay For The Car?

The total amount (rental, additional products, insurance, and deposit) will be reserved on your card. The total amount then gets charged after the rental period, and the full deposit will be refunded after the rental period, if there are no fees to be subtracted from it.

How Do I Pay For The Subsea Tunnels?

The subsea tunnel fees must be paid directly to us and not at the gas stations. This payment is made during the reservation, or it can be deducted from your deposit.

Can I Return The Car Later Than Agreed Upon?

If you need to extend your car rental period, please contact us as soon as possible and we will try to accommodate your request subject to availability. In the case of late return an additional charge may incur if nothing else has been agreed upon.

Driver

Drivers must be at least 21 years of age. Driver and any additional driver(s) must have been in possession of a valid driving licence for at least two years prior to car rental period. Drivers' full names and driving licences numbers must be provided in the reservation.

Extra Drivers

Extra drivers are included in the price.

Mileage

Free mileage is included in the price.

Fuel

All cars are supplied with a full tank and should be returned with a full tank. If the car is not delivered with a full tank, we will charge the fee for fuel from the deposit as well as a fee of DKK 250 for filling the tank for you.

Child Seats

Child seats are free and may be placed in the car subject to availability.

Smoking

Smoking inside the cars is strictly forbidden. An amount of DKK 1.000 will be subtracted from the deposit should we notice the car has been smoked in during the rental period.

Cleaning

We expect that you treat our cars well, as if it were your own. If the car is excessively dirty upon delivery, cleaning charges may incur.

Cars

All our cars are new models. An overview of our cars can be found here.

How Does Parking Work In The Faroe Islands?

Parking in the Faroe Islands is free, but there are certain areas where time restrictions may apply. In Tórshavn, the duration of parking varies depending on the location, ranging from 15 minutes to 8 hours. To determine the allowed parking time in a specific area, blue signs show how long you can park in the area/spot. When parking your car, make sure to set the parking disc in the front window of the passenger side. Set the time you parked the car, and the parking attendants will know how long you’ve been parked. Forgetting to set the parking disc puts you at risk of receiving a parking ticket. The cost of a parking ticket is DKK 200, along with an additional handling fee of DKK 100.

Please note that simply adjusting the time on the parking disc without physically moving the car will not be effective. The purpose of the parking disc is to indicate the time at which you parked your car and help enforce the time limit for parking in a specific area. Merely changing the time on the disc without relocating the vehicle will not fulfill the requirement and may still result in a parking violation. It is important to adhere to the designated time limits and regulations to avoid receiving a parking ticket.